GE money robbing me?

drpachu

I applied for a GE cc and have found out that they have taken £25 from my account i gaveon the application!Not sure why as my application was turned down as well.
Not sure whether to go to my bank or complain to GE.any advice?
there is a ref number and says Card transaction on my current account statement.

grumbler

Why are you so sure that it was GE money transaction? Could you post full describtion of the transaction?
Generally, if you see some transactions on your account that you cannot recognise, you should contact the account provider - your bank.

drpachu

The transaction said" Card transaction GE Money Ref...............BCC".
I guess my bank will be th first port of call.Do I say I cannot recognise this one?will they be able to tell me specifics of this trfansaction?
Thanks for your reply.

grumbler

Probably they will be able to give you some more information. If you still cannot recognise the transaction, it is their job to contact the company in question, claim money back and refund you if the company cannot provide the proof that you authorised the transaction.

drpachu

thanks ,will try.does anyone else have similar experience with GE money?i was wondering if I committed the ultimate sin of not reading the fine print like"£25 processing charge"

grumbler

How could they know your debit card details? I do remember that some CCs can ask about current account number and sort code during an application process. However, these details can be used only to collect some money from you current account by Direct Debit and only if you authorised them to do this. For all other transactions they need 16-digit number, exp. date and CVV number.

drpachu

after calling bank who gave me when the transaction happened and confirming GE,and the talking to GE realised foolishly that one of the storecards is managed by GE money.I did pay it by debit card!!
seems nearly every store card is run by them!!asda,mothercare,debenham