Why is my apple internet connection so slow :-(

macman

kwikbreaks wrote: »

Probably the most important question of all hasn't been asked - is this O2 LLU or the £17 ish Access product which every man and his dog has been moaning about for weeks.

If it is Access then basically you are stuffed until either O2 get it sorted or you move on. If it is LLU than cary on checking why the wireless is slow.

The standard O2 router is a TG585v7 with custom O2 firmware. The 585's have never been much cop on WiFi.

But we've been told that the browser speed seems OK on the Windows laptop, so seems unlikely that this is a problem with O2.
Having said that, I'd still change the wireless channel before anything else, as it's quick and free to do.

Pythagorous

macman wrote: »

If the OP is using a standard O2 Thomson router, then the encryption will be set to WEP by default.

That's correct, thanks for clarifying.

Pythagorous

macman wrote: »

You need to log into the router's web interface to change the channels

technophobe malfunction. Err how do I actually do this?

Pythagorous

markymoo wrote: »

OK... i've used 4.2.2.1 etc before as nameservers, and actually now find them rather slow.

I'm on o2, have a slower speed than your speedtest comes back at and have no issues, however, I do use a dedicated modem only, and then use an apple time capsule as my wireless router in the house.

I'd suggest changing the DNS within the router, and use opendns as I find this faster and more reliable, so it could be a DNS glitch.

Personally, i'm not a huge fan of the o2 wireless box when I used mine, especially because the way the DNS is set, and it always forces theirs to be first, so regardless, having 4.2.2.1 in underneath won't really make much of a difference... which is why I said you should change it in the router..

In firefox, go to 192.168.1.254 and then the options should be somewhere in that webpage...

wired is always better if you have a desktop mac, and the router is next to you (so that is an iMac, Mac Mini, or Mac Pro), but if you have a laptop, you are stuck with wireless.. also, the o2 box is only 802.11g, whereas the newer macs will work on 802.11n giving you a much faster connection to your local network, and if you have a router that works on 5ghz, you have less interference from other wifi networks and electronic devices that work on 2.4ghz that b/g wifi uses.

M

Thanks for the info although I couldn't find any way of changing the DNS in the router via the firefox address you provided. I did see an option to reset to factory default though - would that work?

kwikbreaks

macman wrote: »

But we've been told that the browser speed seems OK on the Windows laptop, so seems unlikely that this is a problem with O2.

Yes I didn't read carefully enough

kwikbreaks

On the O2 box 2 the only way to set the DNS is through the telnet interface.

I can tell you how this is done with windows and I guess it will be similar with mac...

Open a command box
telnet 192.168.1.254

You'll probably need to use SuperUser as the userid. The password is your O2Box serial number.

Then

dns client dnsadd addr=xxx.xxx.xxx.xxx (x2 - one for each server)
and finally saveall

I went back to O2 dns after some annoyances with opendns and it currently have no issues with their servers.

Pythagorous

kwikbreaks wrote: »

On the O2 box 2 the only way to set the DNS is through the telnet interface.

I can tell you how this is done with windows and I guess it will be similar with mac...

Open a command box
telnet 192.168.1.254

You'll probably need to use SuperUser as the userid. The password is your O2Box serial number.

Then

dns client dnsadd addr=xxx.xxx.xxx.xxx (x2 - one for each server)
and finally saveall

I went back to O2 dns after some annoyances with opendns and it currently have no issues with their servers.

The only place I can see any mention of DNS is here

http://img.skitch.com/20091112-8ebhnf9udqeekqmy9uq3882bjq.jpg

where it mentions a dynamic dns

macman

Once you've logged in to the router as a SuperUser you can access the wireless connection settings. Within those there should be an option to change the wireless channel from auto to manual. Note what is is currently and try another channel, maybe 6 or 11.

Pythagorous

Thanks I changed it to ch 8 and looks like things have improved considerably.

THANK YOU MACAMN (& everyone else)

macman

Good, the probable cause was a neighbour running their router on the same or overlapping channel.