How to address emails to generic addresses?

orangeslimes
orangeslimes Posts: 470 Forumite
edited 11 November 2009 at 10:56PM in Employment, jobseeking & training
Has anyone got any suggestions how you should address generic email addresses where you don't have the name of the person and there might be more than one person checking the email.
i.e. ones like info@ placeofwork.com or hr@ acompany .co.uk

I think 'To whom you may concern' or 'Dear Sir/Madam' sounds overly formal in an email.
My best idea is just to start 'Hello'
Does anyone have any better ideas?
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Comments

  • NOOOOOOOOOOOOOOOOOOOOOOOOO

    Go for Dear Sir or Madam - or at very worst to whom it may concern
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    Overpayment to date : £310

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  • Dear Comrades or

    Ladies and Gentlemen

    should get you stood out from the crowd.
  • "Dear Sirs" would be the most correct thing to say in these circumstances (although "Dear Sir/Madam" would also be acceptable) as it would be in a letter. "Hello" would be totally inappropriate, as would "To Whom it May Concern".

    However, it would be far better to get the name of the person you want to read the email and address it personally, if you possibly can.
  • Savvy_Sue
    Savvy_Sue Posts: 47,146 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    To Whom It May Concern sounds really old-fashioned to me.

    Although we tend to be less formal in emails, there is no reason not to use letter style (Dear Ms Smith / Yours sincerely or Dear Madam / Sir / Yours faithfully) in this kind of email, IMO.

    Do avoid my personal bugbear of 'kind regards'. You're hardly likely to send me unkind regards, are you?
    Signature removed for peace of mind
  • hothothot wrote: »
    Dear Comrades or

    Ladies and Gentlemen

    should get you stood out from the crowd.
    How do you sign off?

    I know it is "Dear Comrades .... Yours fraternally"

    But "Ladies and Gentlemen..." can only end "...Yours sincerely" if your tongue is firmly in your cheek
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • orangeslimes
    orangeslimes Posts: 470 Forumite
    edited 12 November 2009 at 1:42AM
    "Dear Sirs" would be the most correct thing to say in these circumstances (although "Dear Sir/Madam" would also be acceptable) as it would be in a letter. "Hello" would be totally inappropriate, as would "To Whom it May Concern".

    However, it would be far better to get the name of the person you want to read the email and address it personally, if you possibly can.

    Dear Sirs is really sexist though (and highly likely there will be females I am contacting)

    What about the name of the company...i.e. Dear Acompanyname ?, Dear Personnel Department

    I'm not actually applying for a job this way- it is more for volunteering / or requesting application packs.
    And it seems wrong to take a general email like this and just address it to someone (or am I just being weird?)
    Do avoid my personal bugbear of 'kind regards'. You're hardly likely to send me unkind regards, are you?
    Don't worry I have never sent kind regards.
    I probably sign letters like this 'yours'. I usually send regards to people I don't know, best wishes to people I have met a few times.

    Thanks though, I am so confused by email etiquette and have so far just made up what I think is right so it is interesting to hear people's opinions. I suppose better being too formal than informal though.
  • Oldernotwiser
    Oldernotwiser Posts: 37,425 Forumite
    Dear Sirs is really sexist though (and highly likely there will be females I am contacting)
    Then stick to Dear Sir/Madam.

    Thanks though, I am so confused by email etiquette and have so far just made up what I think is right so it is interesting to hear people's opinions. I suppose better being too formal than informal though.

    That's definitely true.
  • Savvy_Sue
    Savvy_Sue Posts: 47,146 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What about the name of the company...i.e. Dear Acompanyname ?, Dear Personnel Department
    Who are you expecting an answer from? Acompanyname is hardly going to reply, and nor is the Personnel Department. No, it's a PERSON within the company who will reply. And it's likely that a quick phone call will establish the name of the person you should email, if the information isn't obvious from their website / job advert.

    OTOH, if the advert says (as ours do) "Request a job pack from The Administrator, Acompanyname" then it's quite in order to email Dear Administrator if you don't like Dear Madam (at least in our company, it wouldn't be rocket science to work that out since we have an exemption under the sex discrimination act to advertise our jobs for women only).
    I'm not actually applying for a job this way- it is more for volunteering / or requesting application packs.
    If they are inviting people to volunteer or request application packs, chances are they have a named person or job role to contact. If they're not, you need to find out who it is you need to contact to improve your chances of the email getting to the right person.
    And it seems wrong to take a general email like this and just address it to someone (or am I just being weird?)
    You're just being weird. :rotfl:
    Signature removed for peace of mind
  • hothothot_3
    hothothot_3 Posts: 4,646 Forumite
    put lots of Xs at the bottom - set your application apart from the crowd - think out of the box!
  • SueC_2
    SueC_2 Posts: 1,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    hothothot wrote: »
    put lots of Xs at the bottom - set your application apart from the crowd - think out of the box!

    I had a supplier send me a quote by email the other day. With a row of four kisses at the bottom. It fair frit the life out of me! :rotfl:
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