Internet purchase not delivered

robdaphunk

I recently bought something off the internet from lakeballs.co.uk and after a few weeks of no delivery decided to email them to enquire when I can expect delivery... The email was undeliverable... So I tried phoning the number on the website a dozen times which goes to a full mailbox which means I'm unable to leave a message...

What should I do next....???

Is there anything I can do to claim my money back.....???

Mark_Hewitt

omain name:
lakeballs.co.uk

Registrant:
David Rostron

Registrant type:
UK Individual

Registrant's address:
47 Collingwood Road
Chorley
Lancashire
PR7 2PN

Don't know if that's any help!

vicshippers

Write to David Rostron at the address Mark very helpfully provided (recorded delivery) if you don't hear anything back after a week then contact your card issuer and see if they can do anything.

Hard way to learn the lesson - if you don't recognise the brand then contact them by phone before placing on order online. Any respectable online company won't mind!

Simon949

Did you pay by Credit Card? Can you claim back from them?

robdaphunk

Thanks, I shall write to them...

And no I payed by Visa debit card...

techmob

robdaphunk wrote: »

Thanks, I shall write to them...

And no I payed by Visa debit card...

contact your bank for a chargeback before it is to late

i recently got stung for £456 but i paid with a maestro but the bank wouldn't help

they will with a visa debit

BFG_2

Since your dc was Visa, you should be able to instigate a chargeback and get back the money you PAID [sorry can't help myself].

Note - you have a 120 day limit for c/backs.