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Bank of Scotland Login

Hi,
Is anyone having poblems logging into Bank of Scotland. I went to the login page to sign in but instead of username, password and one security question, the list dropped down to reveal a list of questions.(10 0f them):rolleyes:
«1

Comments

  • book12
    book12 Posts: 2,557 Forumite
    No drop down menu for me...

    It just displays the username, password, and security question box.
  • JohalaReewi
    JohalaReewi Posts: 2,614 Forumite
    No drop down list for me either.
  • dougz_2
    dougz_2 Posts: 523 Forumite
    Part of the Furniture Combo Breaker
    Firebird wrote: »
    instead of username, password and one security question, the list dropped down to reveal a list of questions.(10 0f them):rolleyes:
    Maybe your infected with a trojan that is trying to get your complete login details?
  • Firebird
    Firebird Posts: 253 Forumite
    Part of the Furniture Combo Breaker
    Oh dear, I don't like the sound of this. I was using the link from my favourites, so I tried following a link from Google for the login page and it does the same thing. Whe i click login, it gives the usual three lines but before I can type anything the dropdown list goew from three questions to about 10 of the including credit card (which I don't have), d.o.b. and MMN ?
  • book12
    book12 Posts: 2,557 Forumite
    Go to the official bank website and login. You should have no problems then.

    I got my HBOS online banking page bookmarked, and didn't have the drop down menus.
  • Firebird
    Firebird Posts: 253 Forumite
    Part of the Furniture Combo Breaker
    Hi, I thought I was on the official website but am wondering now about spyware. Yesterday Adaware moved a trojan to the vault and this morning when I turned on the computer it removed another trojan. I now remember having to log into sites that I had not logged out of. I have a scan running now but am concerned in case any informtion has already been taken.
  • dougz_2
    dougz_2 Posts: 523 Forumite
    Part of the Furniture Combo Breaker
    edited 11 November 2009 at 1:57PM
    If you entered any passwords you might want to get them changed ASAP. BoS say "If you are concerned that you may have disclosed any personal or security details pleasecall our helpdesk immediately on 0845 306 0020"

    PS: I would want more than just Adaware for protection, i.e a full suite including file scanning, web page scanning, and firewall.
  • System
    System Posts: 178,422 Community Admin
    10,000 Posts Photogenic Name Dropper
    The URL should be:

    https://www.bankofscotlandhalifax-online.co.uk/_mem_bin/formslogin.asp

    Anything else is a mirror site.

    Check especially for the 'https' prefix and padlock, scam sites are unlikely to go to the trouble of security encryption / certificates.

    UNDERGROUND :D
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Firebird
    Firebird Posts: 253 Forumite
    Part of the Furniture Combo Breaker
    Hi, Thanks everyone. Sorry Doug, I meant AVG not adaware. I am getting frazzled now and got mixed up. Hi underground, I was watching the https prefix and it it there. I followed your link and I get the big list. I have just done a thorough 3 hour scan and it only shows up some tracking cookies. I am going to try an login from another computer and see if that helps so that I can hopefully change some passwords just in case.
  • System
    System Posts: 178,422 Community Admin
    10,000 Posts Photogenic Name Dropper
    edited 11 November 2009 at 4:12PM
    try spybot search and destroy.
    It's good for cleaning out Trojans and the like.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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