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Not received item

I hope yu can help me I bought £100 worth of next vouchers from a buyer with 99% feed back nearly 500 feedback comments left from buyers and sellers. I paid on the 24/5 and still haven't received the vouchers. They are meant to be posted first class recorded delivery. Tried emailing the seller in a friendly way on Tue and Thurs no response. What now ???

Comments

  • trencherpilot
    trencherpilot Posts: 304 Forumite
    Should have arrived by now, just check that the post office haven't tried to deliver them and you've been out.... sorry to state the obvious, but I've done it myself!

    If they haven't try the seller again, and then if all else fails file an item not received with Paypal. That usually gets things moving.

    If he has 500+ feedback then he's not dodgy and things do unfortunately go walkies in the post!
    My broad mind and narrow waist are slowly swapping places!!
  • soolin
    soolin Posts: 74,484 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Assuming you paid by paypal you can start a chargeback as 7 days have elapsed.

    Alternatively call up the sellers contact details and give them a call, they might just be a slow poster. Incidentally, recorded delivery won't cover th eloss of these vouchers, firstly as the value exceeds £32 and secondly because I believe that they are considered 'like money' and therefore need to be sent special delivery.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • ella2002
    ella2002 Posts: 1,228 Forumite
    Thanks for the relies will get contact details and call
  • samanthaknd
    samanthaknd Posts: 702 Forumite
    ella2002 wrote:
    I hope yu can help me I bought £100 worth of next vouchers from a buyer with 99% feed back nearly 500 feedback comments left from buyers and sellers. I paid on the 24/5 and still haven't received the vouchers. They are meant to be posted first class recorded delivery. Tried emailing the seller in a friendly way on Tue and Thurs no response. What now ???
    my pin number for my new bank card was sent on the 24th, i still haven't recieved it die to the bank holiday monday in scotland.
    Need to get rid of my Yankee Candle Habit, Not very money saving of me :)
  • cheets99
    cheets99 Posts: 251 Forumite
    100 Posts
    For something that is a letter and was sent via Record/SD should of got to you by now. Contact the seller and see whats going on.
    Total CC Debt: £1750
    Overdraft £1300
    Car Loan £1750

    Savings £0
    Redundancy OCT £2000
    Wage this month £540

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