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Mobile Phone Contract Misprice

Hi,

I ordered a contract online yesterday with a popular UK mobile phone provider (orange). I accepted all the terms and conditions and was advised the phone would arrive this coming Wednesday.

Now I have found out that the package I selected was a misprice and has since been removed from the site.

Does the service provider have the power not to honour the contract and not send me the phone?

I was wondering this because they may call me up and say they are unable to fulfil the contract - should I just accept if they tell me they can’t give me at that price?

Please advise.

That you for taking the time to read this, and thank you also if you decide to respond. Any advice/opinions are much appreciated.

Comments

  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Are you sure that is was a misprice? How obvious was the mistake?

    What to the terms and conditions say regarding when the contract is formed?
    Gone ... or have I?
  • Thank you for replying dmg24.

    I am 100% sure it was a misprice. (Im not sure if this is allowed, but I can post the deatails of the contract here and its obvious its a misprice)

    How would I get access to ther terms and coniditons? - I just ticked the box.The order was completed wholly online.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    You can post details of the offer.

    I would imagine that your confirmation email would link to the terms and conditions. Otherwise they will be on the Orange website.
    Gone ... or have I?
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