Scottish Power - Penalised for moving into a pre-pay property

PNPSUKNET

No problems with credit checks, we have platinum £3500 limit, zero bal, citi gold £1000 zero bal. their response in a pm was

"Hi PNPSUKNET

Thank you for your message and I am sorry that you are unhappy with the information given to you.

Please be aware that the security deposit is a commercial decision agreed by management to secure payment from customers. Please do not feel insulted by this as the security deposit applies to all customers who have not been with ScottishPower for 12-months and wish to remove a prepayment meter.

The charge of £43.99 again is applicable to all customers who wish to change their meter, i.e. if a customer wishes to remove a 2-rate credit meter and install a 1-rate credit meter we will also request payment for the work required. This payment covers the costs involved with changing the meter.

I am aware that you have been provided with contact details of my colleague within Customer Relations. Please do not hesitate to contact him direct if you have any further queries.

Kind Regards

Colin @ ScottishPower"



We have sick people in our home as well as a young child, always paid these in advance. We actually moved to them when we moved house, could understand if we owed them money but we never have and never will.

PNPSUKNET

14 Midlands Single Rate standard 13.38p standing charge inc vat, 9.800p inc vat unit charge

pre-pay 14 Midlands Single Rate 18.41p standing charge inc vat, 10.695p inc vat unit charge

So is it me or do scottish power not understand what they charge?

Premier_2

PNPSUKNET wrote: »

14 Midlands Single Rate standard 13.38p standing charge inc vat, 9.800p inc vat unit charge

pre-pay 14 Midlands Single Rate 18.41p standing charge inc vat, 10.695p inc vat unit charge

So is it me or do scottish power not understand what they charge?

Apparently.;)

According to the latest SP price list (March 2009),

Midlands Single Rate 18.41p standing charge inc vat, 11.378p inc vat unit charge
Standard Package - Pay quarterly by Direct Debit, cash, cheque or postal order

PNPSUKNET

you would of thought they like customers that pay them, it costs them more to lease pre-pay meters from national grid

PNPSUKNET

Problem solved, move to either BG,Npower and they remove these for free. Then move back to scottish power on a dd via quidco and get £110