msn stopped working..

pennymakespounds

on my dell desktop... with windows xp .. aol 9 ... adaware ..spybot .. zone alarm...ewido..avast... all run daily .......

all of a sudden i can't get access to msn , it's telling me zone alarm isn't happy about it.

i've tried looking at / disabling zonealarm but i still can't sort it.

Any ideas ?


thanks

Browntoa

manual for Zonealrm is here

http://www.zonelabs.com/store/content/support/za/znalmMain.jsp?dc=12bms&ctry=GB&lang=en&lid=ps_za

User Guide (PDF) For version 6.1, please click here.

look under the section for program control , you should have a green tick against all sections for "Access" and "Server" , if not then follow the instructions ther to allow the program access

pennymakespounds

thanks.browntoa .. great to see you to the rescue quickly as normal !.
will have a go.

espresso

:doh:

It's not necessary to download the pdf User Guide. If you open Zone Alarm and click on the :question: Help in the top right corner, the same User Guide will be displayed on screen.

Hugeass304

My kids use msn and it packed up recently. If your using a wireless router make sure the MTU value is set correctly for aol. I think it should be 1400 or 1440, I can't remember off hand exactly but someone out there will know

pennymakespounds

browntoa ., been on zonealarm and boxes for msn now ticked .. still doesn't work .

any other ideas ??

thanks

Quincy_3

Click on Help, About, what version are you using?

Sorry if already answered.

GaryS

My sons MSN stopped recently - simply the PC time and date were wrong !

Quincy_3

GaryS wrote:

My sons MSN stopped recently - simply the PC time and date were wrong !

This is a very good idea to check the time on the PC is correct.

:beer:

pennymakespounds

brilliant guys !! .... well done !!...... computer was set as june 2004 ... thanks for the help.