Help with odd paypal charges

Hi all
bit confused at the mo.

I use a debit card from O2 with my paypal account, you get a text every time you spend with your balance etc.

I've noticed that every time I use paypal in some way or another, I get a charge!

I've just changed my address about five minutes ago, get an o2 text saying:
£1 spend ref PAYPAL LU 35314369001
This happened the other day aswell when I'd not even been near paypal.

What is going on???

Comments

  • pug_in_a_bed
    pug_in_a_bed Posts: 1,975 Forumite
    also these transactions don't show on my paypal account info.
    I'm fuming as I've no idea whats going on! Have just sent them an email, just waiting to see if anyone can explain this - by the way my O2 card isnt even my premier card on ebay (my co op visa is)
  • I've noticed this too! I've used it twice for my online Tesco shopping and been charged £2 extra eachtime!
    .•:*¨¨*:•..•:*¨¨*:•..•:*¨¨*:Scottish & proud of it! .•:*¨¨*:•..•:*¨¨*:•..•:*¨¨*:
  • pug_in_a_bed
    pug_in_a_bed Posts: 1,975 Forumite
    Hmmm here's my reply, near in mind I've been charged for simply logging
    into paypal and updating my personal details!

    I understand that you are enquiring why you are being charged by PayPal
    every time you add or update the information of your card. I apologise for
    any inconvenience this may have cause you. I will be more than willing to
    help you with your concern and appreciate the opportunity to help you
    towards the resolution of the issue.

    the transaction on your card is most likely a temporary
    authorisation, which may appear on your debit or credit card.

    * An authorisation is a common method banks use when validating credit
    or debit cards
    * The authorisation will remain on your card for a short time and will
    show a "hold" or "pending" status
    * It may take a few minutes or up to 30 days, depending on your bank,
    for the transaction to be removed from your account
    * You may see an authorisation even if the card was not approved

    Please contact PayPal Customer Service if this charge remains after 30
    days.

    Note that for any card you add to or edit on your PayPal account, our
    credit card processor temporarily places a 1.00 GBP temporary charge on
    your account as part of the credit or debit card authorisation process.

    I hope I was able to address your concern accordingly. I really do
    appreciate your patience and understanding.

    Please feel free to email us back if you need further assistance and
    enquiries. We look forward to doing business with you again. Thank you for
    your time and patience on this matter.

    Your cooperation with our system will greatly be appreciated.

    Thank you for choosing PayPal, we appreciate your business with us.

    Yes, I bet you do.
  • soolin
    soolin Posts: 73,838 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    There have been a number of threads about this recently and it seems that certain cards are imposing a charge on paypal transactions. If I can find all the threads I might merge them as there seems to be a pattern emerging and people might be able to help each other..
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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