Vaio Mainboard

4743hudsonj

Exhaustedmum wrote: »

Hi everyone, yeah they thought that it would be the mainboard but would do a full diagnosis if and when I agree to pay for this and send it to them. However I need to get my photos off it before I send it any where as I couldn't stand losing them. I have spoken to a local man and he said this is straight forward and would cost £25 which I am happy with.

We bought the laptop from a catalogue and haven't yet spoken to them I went to Sony first. So once photos are retrieved what is my best way of approaching the catalogue or am I just going to drive myself mad dealing with them with no joy at the end.

And when talking about this 2 year law am I detecting some sarcasm and therefore its the SOGA that I need to be quoting

Thanks for your help guys, I paniced today about the photos and am now more chilled. Oh yeah does anyone think its worth it to get the mainboard fixed???

well i thought the other poster was being sarcastic so i was too

apparently they wernt! lol


but yes get all thoughts of the eu directive out of your head

your claim will lose all credibility when you mention it as they will know you have no idea what your on about.

The sale of goods act is what you need

theres plenty of good info on consumer direct, template letters too

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

theyre the relevant key pointers in the act......

hope ive helped