T Mobile website CRAP CRAP CRAP!!!

DD1966

I have a 30 day rolling contract with t mobile and am trying to find out how i go about cancelling it, no where on their site does it tell you how to go about it, and when trying to use the support or contact us link it takes for ever to load!! so much so i gave up! Oh well, off i go again to try again..

rant over.....

Meepster

Well, the "contact us" page just loaded for me in under a second...

Here's all the info you need:

Email us
Please include your T-Mobile number and customer services password when you email us so we can help you more efficiently.

Tip: if your phone is lost, stolen or faulty, or if you want to transfer your number, please call us instead of emailing because we’ll need to talk to you.



Write to us

Customer Services
T-Mobile
6 Camberwell Way
Doxford Technology Park
Sunderland
SR3 3XN

Head Office
T-Mobile (UK) Ltd
Hatfield Business Park
Hatfield
Hertfordshire
AL10 9BW

Tip: Keep your credit/debit card details safe. Please don’t include them when you write to us. Call us or register them in My T-Mobile instead.


Phone us

If you want to join T-Mobile, speak to one of our sales advisors on 0800 956 2208

If you need help, call us on one of the following options.

From your T-Mobile phone - call 150
From a UK landline - call 0845 412 5000 (charged at local toll rates)
If you're abroad - call +44 79539 66 150
If you've lost your phone or had it stolen - call 0845 412 5000 (charged at local toll rates)