Faulty Aerobed but no receipt what can i do???

brad26

I would really appreciate some advice on how to go about replacing a faulty Aerobed bed without a receipt.

I bought an Aerobed about 5/6 months ago for staying over at my workplace as i work quite a way away from home. I bought an aerobed as I wanted to buy a quality product for the task. It cost me £48.50 from an argos store and i paid in cash. I no longer have any of the packaging other than the instruction leaflet. It says the bed is garunteed for 1 year but that i can't get it replace without having a receipt.

Now i'm wondering if this is completely correct but have no idea how to tackle them on the issue. I would really appreciate it if someone could give me some advice on how best to deal with this before i make contact with the company.

Many thanks

Brad

totalsolutions

Well, take it back. The sale DID happen. On a certain DAY and TIME. Their sales records would show that. You HAVE the product. It's FAULTY. AS retailers THEY can replace it.

HTH

ormus

you dont actually need a receipt, but you do need to prove that you bought it there.
were you with someone when you bought it?

27col

If you bought it with a credit or debit card then presumably there is a record of this, either on your bank records or on the shop's records.