Bar Stools

Nicolodeon

If only we had read these posts in time we too would not have placed the order on Monday 4th October for £124 with this company. Guess what-? Our goods have never arrived, we have rung many many times and surprisingly today Jay answered the phone. He sounded so plausible, apologetic, problem with courier etc promised to look into it and get back to us. I find it amazing that he answers the phone periodically and blames couriers . He even said we could collect the goods when we asked him! Has anyone ever received goods from this company?

Alan_Pemberton

After a very long phone call with Jay on 14th October - Yes he actually answered the phone! He told me he had been away ... I asked him which Courier he used and if he could give me the consignment number. He eventually told me he used DPD(?) but then he admitted that he had never sent the bar stool that I had ordered on 5th October and he had promised to be delivered on 8th October.

After some 'hard talking' He said he would send them out today (14th October) and they would be delivered next day (15th October).

It was hard to believe him, but I left it like that ....

Then at 09:30 on 15th October they arrived - YES the bar stools arrived.

Is it that you have to have these hard conversation with individuals before they have to release the goods. Anyway a happy ending to my saga with strictlybarstools.co.uk

.. and lightsandfuniture.co.uk also made a full refund after another conversation with them ....

Nicolodeon

I came back from being out today to find a delivery note pushed through the door saying that parcels had been delivered. I had not read the previous positive post and did not dare think it could be the bar stools. I was literally amazed to find 3 bar stools exactly as ordered. I rang Jay up and he answered again and I said how amazed I was to have received them. He said they deal with lots of wholesalers and things do go astray. Interestingly the courier was DPD on a next day delivery, I tracked the parcel and it was dispatched yesterday!
Very interesting but I am pleased to say I am now satisfied . If you are still waiting for your goods-it's worth a try ringing again.

ratty61

Glad to hear some people have been successful with Strictly Barstools. I am still waiting for stools tobe delivered that were ordered on the 24th September. I have now been promised delivery 3 times. The last time was Thursday or Friday last week , but nothing appeared. I WILL keep on pursuing Mr Mistry until I either get my money back or my stools delivered.

ratty61

Phone call from Jay today, said my barstools would be delivered tomorrow between 10 and 11am. Courier will be DPD but he couldn't give me a consignment number. He was supposed to e-mail me with further details, but hasn't. Am I surprised- No. Do expect my stools tobe delivered. I don't know anymore. This will be the fifth time Iv'e been told my delivery is due!!!!!

ratty61

Well to my astonishment, this time my barstools have arrived. A few bolts and washers missing but nothing that can't be sorted. :T

Savannah67_2

I was pretty worried when I saw this forum as I had also placed an order for bar stools some time ago, but I called and chased them and received them the next day. I know they are short on stock and that this is apparently stated on their website (which I hadn't noticed otherwise I wouldn't have placed an order) but they will deliver eventually. Good Luck.:D

bexmum

I am pleased that some people have had a good answer to the Strictly Barstool saga, unfortunatly i am not one of them, still no bar stools ordered on 29th sept and still no contact by phone or email. I have spoken to my credit card company who are looking into claiming the money back ((

aboden

I bought 2 bar stools at the start of October and despite phoning 20 times per day only 3 of which were answered by Jay. They promised delivery 3 times and they never arrived. Do not buy from this disgraceful company. I feel so powerless that they have my money and I have no products and it seems like there is nothing I can do about it.

ashsmith92

Strictly Bar Stools appears to be a cheap imitation of Simply Bar Stools(the similarities are in the name)

You should be very careful about buying from Strictly Bar Stools. I had a bad experience gave up got a full refund and ended up ordering from Simply Bar Stools and had a much more positive experience, they were clear about when the bar stools would be delivered! (Next day in my case )