Laptop not working

Superman

Hi
I have a laptop 2.6 GHz and it is extremely slow. It litrally takes ages to run any programme and the internet just drops out continuously. The internet connection is fine as it works through another computer so it is definitely related to the laptop.

I have checked the memory and there is 30GB free
I have run spy bot
I have run adware
Removed any potentially problematic programmes

But it still won't work. Can anyone suggest anything?

Toxteth_OGrady

Have a look in Task Manager and see which processes are hogging the cpu time and memory. Post back.

:cool:

TOG

albertross_2

How much RAM do you have, if you have less than 512 consider buying some more from crucial.

You haven't mentioned whether it has upto date anti virus software on, or whether it is patched with https://www.windowsupdate.com..

Try this:

http://safety.live.com/site/en-gb/default.htm?s_cid=sah

When you say the internet drops out, do you mean wireless? If so, try changing channels, upgrade the firmware on the router.

Superman

Results of Hijackthis:



Logfile of HijackThis v1.99.1
Scan saved at 1:31:55 PM, on 5/30/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54GSv2.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\msiexec.exe
F:\My Documents\Security\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - !!8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O21 - SSODL: SystemCheck2 - !!54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: WUSB54GSv2SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54GSv2.exe (file missing)

Superman

Task Manager when not running any programmes:

WINWORD.EXE CPU 10 Mem usage 15,000
Explorerexe CPU 9 22000
SVCHOST cpu Mem 6,800

Superman

Laptop spec Intel CPU 2.59GHz 192RAM

Superman

The internet connection drops out when wireless, but even through the connection cable, it won't function.

I have got 2 other computers that function fine wirelessly or through a cable

toastydave

Your S-L-O-W laptop problem is most likely caused by you wireless connection problems, WIFI does tend to hog the CPU when in difficulty..

What OS are you running?

toastydave

Woops, just read more of your post

My advice is to upgrade to SP2 which has better WIFI support and use the inbuilt WIFI connection manager in SP2

albertross_2

https://www.crucial.com