Supermarkets

dizzybuff

On another point (Dont want to hijack the thread) I have a sensory disability (Severly deaf) The other week I got to the supermarket 15 mins before closing. Ample time for me to dash in and get the 1 thing I needed (Nappies for my son) I was stopped at the store entrance by the security guard. didnt hear what he said. My freind who was there (she lives nearby) told me what he had said .. i said Oh but I have 15 minutes .. So I went in . Then I got distracted whilst in there and the tannoy went . I just heard the usual muffle of words and made my way to the checkout with my nappies in hand and cash . get there the woman on the till tells me she has better hings to do than wait for ignorant customers who dont take heed of the tannoy. I said sorry have I missed something..

Then I get the classic line

" Have you been listening to me are you deaf or something."

My reply yes I am sweetheart , and your shift just got longer. I asked to apeak to the manager and reported the lovely lady for abuse..

TBH I am polite and respectfull to everyone and expect the curtesy back.

If i dont hear you , Im not being rude and I will explain why.. I have a disability . Its a daily challenge to me . Please respect me for the person you see and know and not the person I am

kingfisherblue

I couldn't get my son (in his wheelchair) into a local branch of The Works. The staff were quite rude about it as well. I rang Head Office, whho sent one of their H&S officers down (unannounced) the following week. Since then, there has been sufficient space for wheelchairs. A member of their staff stopped me in town a few weeks later and thanked me - apparantly she and othe staff members had complained to the manager about the lack of space between shelves, but the manager didn't heeed their concerns. It has to be said that it was so narrow that two able bodied people would not have been able to pass each other.

Morrisons and Wilkinsons both have decent width aisles, although Wilkos do sometimes clog them up with displays.

Indie_Kid

Prinzessilein wrote: »

Their only customer loo is on the second floor and 'sorry, the lift is out of order today....can you not manage the stairs?'

Is it just me, or does this come across as rather patronising?

I've had similar issues in Sainsburys - there's never any room to move. What doesn't help (I don't do this; before anyone asks) is the amount of people who leave their trolleys in front of the shelves so that no-one can reach the stuff on the shelves.

soap powder in front of you to a height of about 6 foot.

As someone who is quite short, this is something I hate. Not that I've nedded soap powder; but that's not the point...

[Deleted User]

I`m going to make another post on here again in favour of the supermarkets,I have epilepsy and have had seizures in many of the big stores,m&s couldnt have done more to help,in morrisons a member of staff took me home in her own car,in asda they were helpful same in boots who made sure i was put in a taxi.On each ocassion afterwards i wrote to the store managers to praise the staff.

Paparika

M&S skirting on displays have been dragged behind my wheelchair because they were too narrow to negotiate

Tescos, boxes of Christmas wrapping that gets moved, knocked, bashed as i get around.

wheelchairs are wider than prams and pushchairs but not all shops think of that until a complaint has been made

Shops may make a huge profit, or need Christams for the sales etc, but if they can't cater for those in wheelchairs then we will vote with our feet/wheelchairs

Savvy_Sue

kingfisherblue wrote: »

Morrisons and Wilkinsons both have decent width aisles, although Wilkos do sometimes clog them up with displays.

Morrisons is my favourite supermarket from the point of view of consistently wide aisles, our local never feels cluttered or overcrowded (although I don't know what the branches they took over are like, I've only been to 'originals').

Acoustically it's the easiest for me too, Asda and Tesco both do my head in, I cannot hear any tannoy announcements in either of them.

And WH Smiths is my nightmare shop, since they made the displays a lot higher. I just feel hemmed in!