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new Natwest Visa Debit Cards

Hello.

We have a full current account with Natwest (Current Plus) with Maestro debit with in-built Cheque Guarantee £100).

We received letters a few ago from Natwest stating that new Visa debit cards would be delivered to replace the maestro ones.

They have arrived today, but it would appear with no cheque guarantee (the hologram is on the back, but with no amount stamped on it).

Is this normal..I.E The cheque guarantee function being removed? Also, are these still full function cards and not like Solo/Electron etc?

Thanks
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Comments

  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mancini601 wrote: »
    Hello.

    We have a full current account with Natwest (Current Plus) with Maestro debit with in-built Cheque Guarantee £100).

    We received letters a few ago from Natwest stating that new Visa debit cards would be delivered to replace the maestro ones.

    They have arrived today, but it would appear with no cheque guarantee (the hologram is on the back, but with no amount stamped on it).

    Is this normal..I.E The cheque guarantee function being removed? Also, are these still full function cards and not like Solo/Electron etc?

    Thanks

    What colour is your card is it blue or purple?

    Well it could be one of two things an administration error OR Natwest have made the decision you no longer qualify for a GC Card. Banks are trying to phase out GC cards as they will be coming to end of the road in middle of 2011.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • missm29
    missm29 Posts: 340 Forumite
    i've not yet had our new personal account cards through, but we recently opened a natwest business account and got the visa debit card and i noticed there was no cheque guarentee on the back, assumed it was because they are trying to faze out cheques, must remember to ask business relationship manager.
  • rach29
    rach29 Posts: 2,503 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I got my new card a few days ago. It's a purple card & on the back there are two holograms. On the left, one with a bird in it. On the right one with a cheque guarantee symbol & £100 at the bottom.

    Maybe pop into your local branch & ask one of the staff?
    Thanks to all who post comps :A :T
  • System
    System Posts: 178,447 Community Admin
    10,000 Posts Photogenic Name Dropper
    missm29 wrote: »
    i've not yet had our new personal account cards through, but we recently opened a natwest business account and got the visa debit card and i noticed there was no cheque guarentee on the back, assumed it was because they are trying to faze out cheques, must remember to ask business relationship manager.

    I didn't think that you have a cheque guarantee card with a business account. The only card I've ever had for my business account is a Mastercard. Never had a problem with people accepting a business cheque without one
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • wrangler5
    wrangler5 Posts: 100 Forumite
    stclair wrote: »
    What colour is your card is it blue or purple?

    Is there a difference? I have a blue one with Natwest. What is the relevance of colour?
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 November 2009 at 9:10PM
    wrangler5 wrote: »
    Is there a difference? I have a blue one with Natwest. What is the relevance of colour?

    Blue cards are full auth for a step account.

    *Cues NID for the explanation*

    I cant explain it very well :-(
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • wrangler5
    wrangler5 Posts: 100 Forumite
    But mine is not a step account. It is current plus. The old card it replaces was a maestro cheque guarantee £100. :confused:
  • wrangler5
    wrangler5 Posts: 100 Forumite
    This is from the FAQ on Natwest Visa Debit

    The colour of the card has no connection with the type of account you have. You'll still enjoy the same debit card benefits, no matter the colour of your card.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 November 2009 at 9:43PM
    wrangler5 wrote: »
    This is from the FAQ on Natwest Visa Debit

    The colour of the card has no connection with the type of account you have. You'll still enjoy the same debit card benefits, no matter the colour of your card.

    Yeah I forgot about that lol

    Erm basically i think its the banks way of phasing out CG cards.

    If you had a CG before you should ask them to reissue your card with the facility.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • wrangler5
    wrangler5 Posts: 100 Forumite
    They say that If you currently have a cheque guarantee card, your new Visa Debit card will also act as a cheque guarantee card.
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