Please

AMBERSHADOW

I had a letter from Lewis group regarding an amount we suposedly owe I sent a cca request off and they have returned it telling us to contact the people direct as they are only collecting for them.. Is this right please

Tixy

Hi Amber do you know what the debt relates to? Did lewis group give any information that you recognise? If not then I would send the prove it letter rather than a CCA request - http://forums.moneysavingexpert.com/showpost.html?p=11570893&postcount=2

AMBERSHADOW

Yeds we do know who they are but I thought once it's been passed to someone else they have to provide the cca I have a feeling it's statue barred but obviously need the cca first

fermi

No it is not right.

If they are collecting for someone else, then they have a legal duty to pass the CCA request and fee on to their client.

AMBERSHADOW

Thank you Fermi I thought as much.. Is there a template letter please for me to send to them regarding this or can you advise?

AMBERSHADOW

Their reply is as follows

we refer to your letter yoiu making a request for information under the consumer credit act 1974.
Please be advised that we are not the creditor in this matter and we are merely
Instructed on their behalf to recover any outstanding balance due.

We therfore refund your 1.00 and suggest you submit your request directly to the creditor with the creditors address

fermi

AMBERSHADOW wrote: »

Thank you Fermi I thought as much.. Is there a template letter please for me to send to them regarding this or can you advise?

I'll find something later if no one else does.

Go to go for now.

PM me if I forget....

AMBERSHADOW

Thank you Ras wil do

fermi

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AMBERSHADOW

Thank you so much Ras

Will keep you updated

AMBERSHADOW

Ras

Sorry do I return the postal order too