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Help please hardship refused
destiny_star2006
Posts: 823 Forumite
Hi all i wrote a letter on behalf of my husband to halifax for bank charges..
however previous to this my husband had wrote a letter about 1 certain bank charge saying he was in financial difficulty and if possible could they please give him this back. we got a letter stating that they belive they charged correctly but as a guesture of good will and becuase of financial difficulty they would refund him his last 2 bank charges ..
So i copied the template letter from this site along with saying well if you can refund us the last 2 bank charges could you please give us all other bank charges back etc
today ive recieved a reply saying along the lines of ..we belive that your complaint concerns the level fairness or lawfullness of the fees.
so until the determination of the legal issues in the above proceedings we have asked the financial services to suspent the normal timetable for dealing with unaranged overdraft bank fee complaints and the fsa has agreed to this request sunject to the conditions that protect your rights.
similarly you should be aware that if you choose to issie a claim in the courts the bank will immediatly apply to the court for an order to stay your action until the resolution etc etc
sorry for poor punctuation and spelling im trying to juggle a wriggly baby and a laptop at the same time lol
where do i go from here then should i just accept that i have to wait until the bank is finished with the courts or what any help advice and info greatly appreciated
however previous to this my husband had wrote a letter about 1 certain bank charge saying he was in financial difficulty and if possible could they please give him this back. we got a letter stating that they belive they charged correctly but as a guesture of good will and becuase of financial difficulty they would refund him his last 2 bank charges ..
So i copied the template letter from this site along with saying well if you can refund us the last 2 bank charges could you please give us all other bank charges back etc
today ive recieved a reply saying along the lines of ..we belive that your complaint concerns the level fairness or lawfullness of the fees.
so until the determination of the legal issues in the above proceedings we have asked the financial services to suspent the normal timetable for dealing with unaranged overdraft bank fee complaints and the fsa has agreed to this request sunject to the conditions that protect your rights.
similarly you should be aware that if you choose to issie a claim in the courts the bank will immediatly apply to the court for an order to stay your action until the resolution etc etc
sorry for poor punctuation and spelling im trying to juggle a wriggly baby and a laptop at the same time lol
where do i go from here then should i just accept that i have to wait until the bank is finished with the courts or what any help advice and info greatly appreciated
We Make A Living By What We Get. We Make A LIFE By What We GIVE:money:
show me a man with both feet on the ground and i'll show you a man who cant get his pants off.
show me a man with both feet on the ground and i'll show you a man who cant get his pants off.
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Comments
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Do you have priority debt arrears(mortgage or rent, council tax, utilities)?destiny_star2006 wrote: »Hi all i wrote a letter on behalf of my husband to halifax for bank charges..
however previous to this my husband had wrote a letter about 1 certain bank charge saying he was in financial difficulty and if possible could they please give him this back. we got a letter stating that they belive they charged correctly but as a guesture of good will and becuase of financial difficulty they would refund him his last 2 bank charges ..
So i copied the template letter from this site along with saying well if you can refund us the last 2 bank charges could you please give us all other bank charges back etc
today ive recieved a reply saying along the lines of ..we belive that your complaint concerns the level fairness or lawfullness of the fees.
so until the determination of the legal issues in the above proceedings we have asked the financial services to suspent the normal timetable for dealing with unaranged overdraft bank fee complaints and the fsa has agreed to this request sunject to the conditions that protect your rights.
similarly you should be aware that if you choose to issie a claim in the courts the bank will immediatly apply to the court for an order to stay your action until the resolution etc etc
sorry for poor punctuation and spelling im trying to juggle a wriggly baby and a laptop at the same time lol
where do i go from here then should i just accept that i have to wait until the bank is finished with the courts or what any help advice and info greatly appreciated0 -
Yes and i also told them that when i sent the first letter thanks in advance xWe Make A Living By What We Get. We Make A LIFE By What We GIVE:money:
show me a man with both feet on the ground and i'll show you a man who cant get his pants off.0 -
Do you still use the account where the charges are coming from as your main account?destiny_star2006 wrote: »Yes and i also told them that when i sent the first letter thanks in advance x
Are any of the arrears being paid off?
Have you cancelled all non essential direct debits?0 -
yes yes and yes ty again xWe Make A Living By What We Get. We Make A LIFE By What We GIVE:money:
show me a man with both feet on the ground and i'll show you a man who cant get his pants off.0
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