Three dongle not working in new house

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hello,

I moved house this time last week and even though my new place isn't even 5 mins away from the old my 3 Dongle is refusing to work in my room. I am currently borrowing a housemates room upstairs to use it, this is obviously no good at all - I phoned the helpline and we spent over an hour doing various things none of which worked .........

The three deal seemed like such a good one (15gb for £15) .......... is there anything I can do and whats the next best deal if not??

Thanks

Jen

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
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    To work from indoors you need to be within about 500m of the cell.

    You can check what cells are nearby using the Ofcom site - http://www.sitefinder.ofcom.org.uk/ - you need UMTS cells on 2100MHz

    You should look at using a USB extension lead and fixing your dongle to a window facing the cell you are using. You could maybe get a tinfoil reflector working - the sizes are not so critical that these designed for 2100MHz won't work although for best results scale by 2400/2100 to make them slightly bigger
    http://www.freeantennas.com/projects/Ez-10/
  • frugalmacdugal
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    Hi,

    3 is rubbish.

    Anybody know how to unlock a 3 dongle?
  • buglawton
    buglawton Posts: 9,235 Forumite
    Name Dropper First Anniversary First Post
    edited 31 October 2009 at 10:42PM
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    Try the signal in your loft. If it works, consider buying a '3' 3g Wifi Router, it can be placed in the loft permanently and allow multiple computers to connect in your house. Maybe you can combine this idea with the tinfoil antenna method.

    [ but note, that article seems t pertain to 2.4 gHz WiFi range extension rather than 3g which is around 2 gHz ]
  • GunJack
    GunJack Posts: 11,673 Forumite
    Name Dropper First Anniversary First Post Photogenic
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    the 3 wifi router acts the same as any other router, it just takes it's surce from the dongle rather than a phone line, so the idea's sound
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • jenny2009
    Options
    Just use a long USB lead and hang the dongle out the window. I know a few people who do do that.

    Jen
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    edited 1 November 2009 at 12:46AM
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    kwikbreaks wrote: »
    To work from indoors you need to be within about 500m of the cell.

    I think your telling porkies.
    Im 2 miles from the nearest one and get a constant 2+mb on my 3 dongle :j
    608610355.png
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
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    I think your telling porkies.
    Im 2 miles from the nearest one and get a constant 2+mb on my 3 dongle :j
    If you have a clear line of site than the range can exceed 500m but I seriously doubt that your nearest cell is 2miles away. There is a 3 cell just over a mile from where I live and it didn't work at all for me so I returned it and got a Vodafone one instead.
  • 456789
    456789 Posts: 2,305 Forumite
    Combo Breaker First Post
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    jenny2009 wrote: »
    Just use a long USB lead and hang the dongle out the window. I know a few people who do do that.

    Jen
    it could get wet....
  • top_drawer_2
    top_drawer_2 Posts: 2,469 Forumite
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    thanks everyone for the advice. I am going to go into the 3 shop tommorrow and speak to them about cancelling the contract. Hopefully there is another deal about that is as good which will work ........

    Jen
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