I paid for 1st class delivery - can i get my cash back?

Widelats

Just on pricipal, because of the postal strikes they are charging full price for a first class delivery, but the letters do not get there for over a week, surely i am being charged for a service they are not giving me?

I don't really want to claim a 50p stamp back, just wondering on the issues with these what is happening.

Ste_C

There are no guarantees with first class post though are there?

It just means they'll endeavour to deliver it as soon as they can and with as much care as they can.

Second class is a little slower and less of a priority, hence it's a bit cheaper.

Widelats

I thought first class was guaranteed within 4 days delivery - not positive though.

ariarnia

Over 90% of First Class mail arrives the next working day, but if yours doesn’t, the information below will tell you how we can help.

Has your mail item arrived five or more working days after it was posted?
If so, your mail is classified as ‘delayed’, and we’ll give you compensation of 12 First Class stamps. If you provide additional evidence of delay and your claim for compensation is accepted, you will be sent a cheque for £5, or for £10 if your item has suffered substantial delay (i.e. was delivered more than eleven working days after the day of posting') and you provide additional evidence or proof of delay.

What happens if your mail is lost?
If your mail gets lost, we’ll give you a minimum compensation of 12 First Class stamps. However, if there was something of value in your mail, we'll refund the actual loss, up to maximum value of 100 First Class stamps or up to the market value, whichever is the smaller amount. Please apply for this within 12 months.

Please note that we do not pay compensation without an original certificate of posting being produced

http://www.royalmail.com/portal/rm/content1?catId=400144&mediaId=3100011

Valli

No guarantee -

mcjordi

no guarentee any more on first class post

lambournlad

Widelats wrote: »

Just on pricipal, because of the postal strikes they are charging full price for a first class delivery, but the letters do not get there for over a week, surely i am being charged for a service they are not giving me?

I don't really want to claim a 50p stamp back, just wondering on the issues with these what is happening.

my example posted a 1st class recorded letter on the 2nd of this month tracked it and it actually got delivered on the 19th of this month :eek: went down to the post office and they told me there is nothing i- they can do :mad:

custardy

if you want guaranteed delivery then pay for a service that offers it
or drive down with the letter yourself

mcjordi wrote: »

no guarantee any more on first class post

when was there a guarantee?

System

what about next day delivery? thats guaranteed right?

custardy

xXMessedUpXx wrote: »

what about next day delivery? thats guaranteed right?

thats right,seems people was a lot for less than 50p these days

System

custardy wrote: »

thats right,seems people was a lot for less than 50p these days

ahh good...gave up on sending in sick notes via first class and am now forking out for next day.