re-install not going so well....can I use restore discs from other laptop?

thornem3

make sure the BIOS is set to boot from the CD

If i remember rightly press F2 when the Acer screen appears then use the arrow key to move across to BOOT/Advanced, then move the CD to the top fo the list. Save then exit.

Give that a try.

RedBern

I've not managed to do anything yet! it is windows vista home premium.

What I would try is get into the bios menu and select the boot from cd option. You may have to press del or f2 or something when the lappy first starts - it usually says at the bottom of the first post screen.

ok - pressed F2 and inserted disc 1 of recovery discs - now says 'loading RAMDISK image' and there's a bar across the bottom that is loading.....

RedBern

managed to load disc 1 and then says cannot read disc 2 and is restarting computer.

So, suggestions for Plan B - as it seems I can't do a system restore?

The problem with the laptop is that it won't keep internet connection (I'm on a diff computer). Shall I uninstall and re-install the internet access?

JasX

Is disk2 scratched/damaged at all?

spakkker

Try cleaning the disc - wipe from the middle to the outside, see if that helps.
What exactly happens now when you turn the laptop on ?

RedBern

the disc doesn't appear to be damaged - there's no finger marks or anything like that.

I can get the desktop on - but as I said it loses internet connection immediately and says there's no networks available (there are).

I thought a system restore would be the best way to clean things up - but perhaps not.

when I then run Windows Network Diagnostics that doesn't find any problem - or it doesn't fix one either.

RedBern

I have 'restore' CDs from a recent desktop we've bought (also an Acer) - and a friend's laptop (Acer) - would these be ok to use? (or is that a very silly question:o)

RedBern

anyone? Can I use other acer laptop restore discs? We're got another laptop and desktop (both acer) - I've googled acer and they charge £50 for new restore CDs, bit of a !!!!!! when I've got the CDs here they just dont work!

timmmers

I suppose you have tried windows system restore ?
In start menu > accessories >system tools> sytsem restore is where you can find it.
That will take you back to a previous date whenever the machine didn't have a problem. You don't lose data and it doesn't take long.

t

System

I know it's no consolation but I used to have an Acer laptop. I could never get their restore discs to work due to not being able to read the 2nd disc.
There appears to be something fundamentally flawed in their restore process