PPI reclaim FirstPlus or Central Capital

mystfied_tigger

Hi, I hope someone can help, I am new to all this. I have a loan with FirstPlus and was about to use Martyn's first reclaim letter but looking through my paperwork, the initial paperwork was from Central Capital. When I took out the loan (£70,000) the person indicated that it was a large loan and that I would need to take the insurance but that I would get it back in 5 years if I didn't make a claim. I did not want the insurance but felt that I had no choice but to take it - I now realise that this was not the case at all. However, I am now confused as to whether I send the letter to FirstPlus or to Central Capital - can anyone advise me please?

di3004

mystfied_tigger wrote: »

Hi, I hope someone can help, I am new to all this. I have a loan with FirstPlus and was about to use Martyn's first reclaim letter but looking through my paperwork, the initial paperwork was from Central Capital. When I took out the loan (£70,000) the person indicated that it was a large loan and that I would need to take the insurance but that I would get it back in 5 years if I didn't make a claim. I did not want the insurance but felt that I had no choice but to take it - I now realise that this was not the case at all. However, I am now confused as to whether I send the letter to FirstPlus or to Central Capital - can anyone advise me please?

Hello and welcome.;)

You have to write to the ones who arranged the loan for you, so yes in your case Central Capital.

With your reasons, they have 8 weeks to respond in full, keep at them until they resolve in your favour or until they issue you with the final response where they should if eligible enclose the details of the financial ombudsman service (FOS), you can take your complaint to these if your not happy with the outcome.

Below there is a link of the guidelines to reclaiming, you will find template letters, you can use them if you want to or as a guide, also check on the checklist of mis selling reasons, in case any more occur to you, also write all that occurs to you, for a stronger case, although with what you have already posted above it a complaint alone in my opinion.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Post by recorded delivery for your proof of posting, and please keep us posted and ask for help if required.
Good luck.;)

mystfied_tigger

This is really helpful, I shall take your advice and contact Central Capital, fingers crossed it works out. I'll let you know how it goes.

di3004

mystfied_tigger wrote: »

This is really helpful, I shall take your advice and contact Central Capital, fingers crossed it works out. I'll let you know how it goes.

Your very welcome, and fingers crossed for you, hope you receive a good outcome and yes please do keep us posted, cheers.:beer:

koala77

mystfied_tigger wrote: »

This is really helpful, I shall take your advice and contact Central Capital, fingers crossed it works out. I'll let you know how it goes.

Hello I have just sent you a private meesage about Central Capital. Just interested to know how your claim is going?

mystfied_tigger

Hi there not much to report, had the acknowledgement in Nov and another letter last week saying they need more information and will get back to me in 2 weeks. Still hoping though!

koala77

I see. Sounds promising for you. What were your grounds for the complaint?