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uSwitch incorrect pricing

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Ignite
Ignite Posts: 352 Forumite
Part of the Furniture 100 Posts Combo Breaker
Hi,

Just doing a quick price comparison on uSwitch and boy are their figures wrong. The figures quoted on the site for Southern Electric are far higher than the figures listed in Southern Electrics own website. For instance, Gas at 3.35p per unit on uSwitch, 3.19p on Southern Electrics price list on their site (yep I have got the VAT right). Electricity is the same with uSwitch at 11.91p per unit and SE at 11.32p.

Is this issue with uSwitch endemic on the site or just a one off. It makes me want to not believe what they say.

Comments

  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    Please state what region you live in, the name of the tariff on uSwitch's result page and the name of the tariff from Southern Electric's site.

    (No it is not endemic. For an accurate result selecting correct inputs can be exacting.)
  • Ignite
    Ignite Posts: 352 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Ok, Region 20 (Southern). Dual Fuel Standard Energy Online is the tariff, both on the Southern Electric site and on the uSwitch site.

    Kim, are you from uSwitch then?
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    edited 29 October 2009 at 3:43AM
    Since

    3.35 / 3.19 = 1.050 and
    11.91 / 11.32 = 1.052

    I suspect it is Southern Electric who are 'cheating' and are including the 5% Direct Debit discount in the table on their site. Those are not the actual unit prices of the tariff in the table.

    (Note that the "you are currently paying" total on uSwitch is about 5% less than what you get when you multiply out the "click here to see your current rates" rates.)

    (I am not with uSwitch or any industry party - I'm just a consumer.)
  • uSwitch_company_representative
    uSwitch_company_representative Posts: 140 Organisation Representative
    Hi Ignite

    Kim is absolutely right. We display the standard unit rates on our site as well as stating the 5% monthly direct debit discount you will receive off your rates. This discount is taken into account when we calculate your annual bill size on this plan so the price we quote will work out the same as Southern Electric.

    I’m more than happy to help if you have any more questions, just let me know.

    Thanks

    Emma
    uSwitch Energy Team
    Official Company Representative
    I am the official company representative of uSwitch. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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