Northern rock ppi gone to fsa help please

ruthb1

Hi,

I was wondering if anybody else is having the same problem as me, I submitted a claim for ppi through northern rock in August by following the template letters, I received a letter back from them stating that they had received it etc. After the eight weeks was up before i sent my second letter to them i decided to call them to find out where the claim was up to, i was then told my northern rock that all claims for ppi have been stopped until at least the end of the year and I should contact the FSA to lodge a complaint. They havent written any letters to me explaining this, so If i hadnt rang them I would have been none the wiser. I have lodged a claim with the FSA who are looking into this.
Today I have received all the forms from the FSA to complete and they have advised me also in the letter that they have written to northern rock regarding my claim.
I was wondering if I should phone northern rock again, or should i Leave it to the FSA
does anyone think they are fobbing me off? has anyone else had any problems like this.

any help would be appreciated


ruth

di3004

ruthb1 wrote: »

Hi,

I was wondering if anybody else is having the same problem as me, I submitted a claim for ppi through northern rock in August by following the template letters, I received a letter back from them stating that they had received it etc. After the eight weeks was up before i sent my second letter to them i decided to call them to find out where the claim was up to, i was then told my northern rock that all claims for ppi have been stopped until at least the end of the year and I should contact the FSA to lodge a complaint. They havent written any letters to me explaining this, so If i hadnt rang them I would have been none the wiser. I have lodged a claim with the FSA who are looking into this.
Today I have received all the forms from the FSA to complete and they have advised me also in the letter that they have written to northern rock regarding my claim.
I was wondering if I should phone northern rock again, or should i Leave it to the FSA
does anyone think they are fobbing me off? has anyone else had any problems like this.

any help would be appreciated


ruth

Hi Ruth

Do you mean the FOS (Financial ombudsman service)?

If so just give them a quick ring to ask them on this to make sure here:
http://www.financial-ombudsman.org.uk/contact/index.html

Did Northern Rock also give you the contact details of them?

ruthb1

hi,


when i rang northern rock they gave me there number

di3004

ruthb1 wrote: »

hi,


when i rang northern rock they gave me there number

Give them a ring then, to make sure on this if you want to.;)

amersall

wonder why northern rock have stopped all ppi claims?

di3004

Yeah I'm wondering on that as well amersall.

amersall

on fos website there is a warning about scammers pretending to be from the fos wanting your bank details.

amersall

they are a government owned bank so i cant see them stopping claims, no other company has, maybe the wrong information was given out? it could be that they have a lot of claims and it could take to the end of the year, and as its only10 weeks to the end of the year it will take that long given the 8 weeks etc, that is just my thoughts on this. by the way di do you feel any better today? x

di3004

amersall wrote: »

they are a government owned bank so i cant see them stopping claims, no other company has, maybe the wrong information was given out? it could be that they have a lot of claims and it could take to the end of the year, and as its only10 weeks to the end of the year it will take that long given the 8 weeks etc, that is just my thoughts on this. by the way di do you feel any better today? x

Thanks for this amersall, your quicker than me here finding out the info behind this lol, I just been for a browse on the net to see if I can find anything, your the "Jack Flash" on this one lol :rotfl::T;)X

Getting there hun thank you, a little fatigue but not as bad as yesterday.
I find I feel worse if I don't do anything and need to keep my mind occupied, that helps, hope your well too hun.:A;)XXX

amersall

di3004 wrote: »

Thanks for this amersall, your quicker than me here finding out the info behind this lol, I just been for a browse on the net to see if I can find anything, your the "Jack Flash" on this one lol :rotfl::T;)X

Getting there hun thank you, a little fatigue but not as bad as yesterday.
I find I feel worse if I don't do anything and need to keep my mind occupied, that helps, hope your well too hun.:A;)XXX

hi di, right lets get this straight:pyou are the 1st jack flash;) so i will be the second:D ok, it was just a thought about nr that i had, maybe the op will phone fos and come back to let us know what they say? hope so xx glad your feeling better, and you are right,when i am not well i find it better to do something.

di3004

amersall wrote: »

hi di, right lets get this straight:pyou are the 1st jack flash;) so i will be the second:D ok, it was just a thought about nr that i had, maybe the op will phone fos and come back to let us know what they say? hope so xx glad your feeling better, and you are right,when i am not well i find it better to do something.

lmao :rotfl::rotfl:, "Jack Flash 1 & 2 then" lol :rotfl::rotfl::D.
Yeah I hope so, dying to know, as it will also help others in the same situation as the OP as well, fingers crossed for the OP.;)
This site and you lovely lot keep me going.:D:beer:, cheers hunni XXX