car dealer telling the truth re. taxing a new car

flyingscotno1

I'm surprised the dealer will not accept electronic cover notes, or even faxed ones since the 'driveaway' insurance for 7 days is e-mailed to them.

funky_snow

Hi - thanks for claryfying the issue - what a nightmare for you...
The thing is - does a cover note actually have a wet ink signature on it? If you could get a word or pdf version of the document sent to you by email - how would the dealer know whether its an original or not.
I guess it all hinges on how helpful your insurance company is at helping their customer during this postal strike period. My concern is the amount of mail being lost during this period that may never turn up (sorry I have little faith in the postal service and the conscientiousness of both the temp and perm people)

good luck...

flea72

flyingscotno1 wrote: »

I'm surprised the dealer will not accept electronic cover notes, or even faxed ones since the 'driveaway' insurance for 7 days is e-mailed to them.

because the insurance company the dealership arranges 7 day insurance through, is known to them, and sends all electronic covernotes to a known address, and the customer has to use a dealer specific code to set up the insurance - most people do it, whilst sat at the salesmans desk, so you know nothing dodgy could have gone on

however, getting an unverified insurance company to email a covernote to a dealer, could basically be sent from anyone, so there is no proof that the emailed covernote is legit

F

Petree

With most insurers you can go into their online system and just print off a cover note, which is exactly what the insurer does but then pops it into an envelope.

Some insurers just don't post anything out anymore and if you need it you print it.

There is no more proof in a letter than an email to be honest and I would usually say i've printed it out, but it sounds like the dealer is a bit old fashioned so just take it along and say nothing?

He needs a policy number to tick the box, you're insured so no crime is committed, the dealer is happy, the post office is happy and everyone is a winner!

gizmo111

Just in the process of buying a used car and the dealer is telling me he cannot release it without them ensuring it has tax and insurance.

harveybobbles

gizmo111 wrote: »

Just in the process of buying a used car and the dealer is telling me he cannot release it without them ensuring it has tax and insurance.

We couldn't care less if the car is tax'd or insured to be honest. If they crash on the way home, its the customers loss. And no one gets stopped by a recently purchased used car as the car will be showing as "Passed To Trade" on the ANPR Cop Cars.

gizmo111

harveybobbles wrote: »

We couldn't care less if the car is tax'd or insured to be honest. If they crash on the way home, its the customers loss. And no one gets stopped by a recently purchased used car as the car will be showing as "Passed To Trade" on the ANPR Cop Cars.

Thats what I thought - but according to this Ford dealer I can't have the car without tax. It's easier for them to tax it for me but it was the attitude that got my back up.

vaio

Harveybobbles post is what I thought was the case and anything else is just dealers being awkward and obstructive.

If a dealer I was dealing with was being deliberately awkward & obstructive I’d take my business elsewhere. Will they have the same attitude if you have a problem later?

plane_boy2000

I dont see it as the dealer being obstructive. I think he has a moral obligation to satisfy himself that the car is "legal" at the point its driven off his forecourt. Personally I have no objection to him wanting to see insurance for tax purposes - I think the bigger issue is the insurance broker taking 5 days to issue a cover note rather than most who can do it in 20 minutes.....

anewman

master_of_nothing wrote: »

are you a crook?

If only I ever had the opportunity to be lol.