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Issue with Citibank Company Credit card

meggiedude
Posts: 29 Forumite
I am having an issue with the Citibank Credit card people.
I signed up to a business credit card 2 or 3 years ago. A year ago my company was sold and I was told my current citbank card was null and void and another new Citibank card was set up for me by my company under a new account number.
Last month I got a statement from Citiback on my old dead account number with a recent item of £80 for Card Protection. Something I don't remember asking for, but after googling it I find is a nasty practice called "implied consent". So this account has been dead for over a year and yet they have let me be charged for something they set up up for me sneakily.:mad:
I have phoned them twice and only thus far suceeded in getting a closing balance from them last month for this £80. They also tell me I need to cancel my contract with the "Merchant" I took this CCP out with. They can't tell me who this "Merchant" is.
How can they possibly let this happen on an old account??? Surely this is wrong, wrong, wrong.
Help!!!!!!
I signed up to a business credit card 2 or 3 years ago. A year ago my company was sold and I was told my current citbank card was null and void and another new Citibank card was set up for me by my company under a new account number.
Last month I got a statement from Citiback on my old dead account number with a recent item of £80 for Card Protection. Something I don't remember asking for, but after googling it I find is a nasty practice called "implied consent". So this account has been dead for over a year and yet they have let me be charged for something they set up up for me sneakily.:mad:
I have phoned them twice and only thus far suceeded in getting a closing balance from them last month for this £80. They also tell me I need to cancel my contract with the "Merchant" I took this CCP out with. They can't tell me who this "Merchant" is.
How can they possibly let this happen on an old account??? Surely this is wrong, wrong, wrong.

Help!!!!!!
0
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