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sparky61
sparky61 Posts: 10,422 Forumite
Part of the Furniture 10,000 Posts
edited 26 October 2009 at 1:37PM in Consumer rights
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Comments

  • 5ft3
    5ft3 Posts: 16 Forumite
    Hello

    A similar thing happened to me when I ordered some shoes online.
    I went onto the consumerdirect.gov.uk website and the rules are listed there - it's called the cooling off period.

    As I understand it you are legally allowed 7 working days starting the day after delivery to 'cancel' the order even if it has been shipped to you. But please check this out for yourself to make 100% sure:

    consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/

    I hope this helps
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