Empty can

Strapped

Bought a can of something off eBay. It's empty. Seller says "it was full when it left". Chances of winning a PayPal dispute? (It's a low value item, so I can't really be bothered, but just wondered, if I did open a dispute, how would one "prove" that the item was faulty ie empty? My word against the seller's surely?).

upsy-daisy_3

Id still open a SNAD dispute, can only try and see what happens

itsnotfair_2

The thing is as a buyer paypal more than likely will find in the buyers favour, though you will probably be asked to return the can at your own expense.

honeyD

Wouldnt the packet it arrived in show how much it weighed? Which is proof if it wasnt full in there when it was sent? Do you still have the packaging?

Strapped

honeyD wrote: »

Wouldnt the packet it arrived in show how much it weighed? Which is proof if it wasnt full in there when it was sent? Do you still have the packaging?

I do, although tbh I wouldn't expect an aerosol to weigh that much anyway.

honeyD

Strapped wrote: »

I do, although tbh I wouldn't expect an aerosol to weigh that much anyway.

It would weigh enough to make a difference to an empty packet

DaveAshton

Strapped wrote: »

I do, although tbh I wouldn't expect an aerosol to weigh that much anyway.

How was it delivered? If by normal post, the seller might be a bit more compliant if you point out aerosols shouldn't be sent using the standard post, and if they don't shape up you'll take it further with Royal Mail regarding them sending illegal products.

http://www.royalmail.com/portal/rm/content1?catId=400138&mediaId=36200675 wrote:

We take all legal and safety issues very seriously, and we refuse to carry any of the illegal or harmful items listed below. If they are found in the post, we will return them to the sender or dispose of them. In some cases, the sender may face prosecution. These restrictions apply throughout our UK and International postal service.

We cannot accept responsibility for loss or damage to international items which contain articles that are prohibited in the destination country.

If you are not sure about what you cannot send, please call our Customer Service Centre on 08457 740 740. Textphone users should call on 0845 600 0606.


Aerosols ............ Except inhalers with a volume of 50ml or less.

-snipped-

If you are not sure about what you cannot send, please call our Customer Service Centre on 08457 740 740. Textphone users should call on 0845 600 0606.