Cheap Wine at Tesco [CLOSED]

Searcher2

My order status is 'Cancelled on Saturday 27 May 2006'. I don't really see the problem with drawing attention to MSE. MSE is for spotting bargains and it was a bargain. It's not as though Tesco couldn't afford to honour their misprice or offer a goodwill gesture with their millions of pounds profit... Glad some of you got the goods..

JailhouseBabe

Just logged into my account, it says I ordered on the 24th and they cancelled it on the 31st (they actually cancelled it only a day or two after I placed the order). Can't check what the delivery date should have been, I assumed I'd placed it for Saturday 27th, but I guess it could have been this Saturday. Not holding out any hope though.

I might give them a ring on Monday.

I'll update if anything happens.

insight101

No wine.
Got my Rpoints! 34p on £16.78 order. very strange.
Went a little mad on R&R this week to make up for no wine. £240+ best week so far.

email 2
Thank you for your email.

I can see that your issue has already been addressed by one of my colleagues, who has logged your concerns as follows;

wine warehouse order, pricing error. The order you placed for wine yesterday was cancelled due to an underquoted price showing on the website. We have logged your comments.

We will honour the e-coupon xxlpnp for a £10 discount, against next order.

We would like to ask you a few questions about the recent e-mail communication you or someone in your household has had with a representative from Tesco. If you would like to participate in this survey please complete the attached.

Your views are extremely important to us.


If you have any further queries please do not hesitate to contact us at customer.service@tesco.co.uk quoting TES********.

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