MSE News: Anger over new Halifax overdraft fees

jambosans

sylrog99 wrote: »

This still doesn't explain why the Halifax won't close my account & not honour any more transactions as I requested.

They will not close your account if there are outstanding debit transactions. You provided the merchant with your card information, as far as Halifax are concerned you have "authorised" these payments. Once the payment has been authorised through Visa, Halifax are obliged to honour it, upon request.

The dispute is between yourself and the merchant, Halifax are merely facilitating the transaction. If more money debits, and after 30 days no goods or services have been received, call back Halifax and request a "debit card dispute" escalated. This process can take up to three months.

JonnyH89

Just got a letter in about this now. Im a student and every term I'm into my overdraft so these £1 per day charges are gonna screw my money right up.

Im already into my overdraft by less than a 10r but no more student finance until January so around 8 weeks is gonna cost £56.

I thought they offered these accounts to get students custom after graduation.

Im in my fourth and final year and had it not already started I would have changed. With these types of charges do they honestly think that I will stay after graduation.

Hopefully I get the job I want and some other bank can have my custom.

opinions4u

Tell them when your course ends.

You should retain a charge free overdraft for 12 months after that date.

Time to get a job and pay the debt off, perhaps.

jambosans

JonnyH89 wrote: »

Just got a letter in about this now. Im a student and every term I'm into my overdraft so these £1 per day charges are gonna screw my money right up.

This change didn't effect Student Current Accounts. If you've got a letter advising you're changing to a Standard Current Account then these charges will effect you, but read on as the changeover may be a mistake.

JonnyH89 wrote: »

Im in my fourth and final year and had it not already started I would have changed. With these types of charges do they honestly think that I will stay after graduation.

You can have a Student Current Account for up to five years of study, and one year after graduation. If you've only had the Student Current Account for four years, visit your local branch with proof you're still studying, they may have mis-keyed the dates when you opened the account.

JonnyH89 wrote: »

Hopefully I get the job I want and some other bank can have my custom.

I think you're re-acting to situation that doesn't even effect you.

JonnyH89

opinions4u wrote: »

Tell them when your course ends.]

Time to get a job and pay the debt off, perhaps.

I would love to have a job but tbh I'm busy enough with final year work. I can't wait to finish uni and start making my own money.

jambosans wrote: »

If you've got a letter advising your changing to a Standard Current Account then these charges will effect you, but read on as the changeover may be a mistake.

You can have a Student Current Account for up to five years of study, and one year after graduation. If you've only had the Student Current Account for four years, visit your local branch with proof you're still studying, they may have mis-keyed the dates when you opened the account.

I think you're re-acting to situation that doesn't even effect you.

Thanks for helpful info, I left to see if any charges appeared and they showed up today. Will be contacting them in the morning to see whats up.