minimum payment

hayleymay

Hoping someone can give me some advice! I have a student credit card with natwest, which I have a direct debit for the minimum payment every month, which I have never missed. However, when I checked my statement (which I hadnt done for a very long time....) I'm now over my credit limit due to charges for not paying enough off?! I thought the whole point of the minimum payment was that it kept you within your credit limit and avoided fines? I'm confused!

Morglin

Give them a ring - sounds like a foul up somewhere along the line.

Lin

hayleymay

Thing is, all the post goes to my parents, and I'm scared (pathetic I know) that they might have sent me a letter somewhere along the line, that I've missed? Can they just change things without your agreement?

Moggles_2

Can they just change things without your agreement?

If you dig out the paperwork you signed when you took out the card, you'll see that NatWest reserves the right to vary its Ts & Cs. This applies to all credit cards btw, not just NatWest.

... when I checked my statement (which I hadn't done for a very long time), I'm now over my credit limit due to charges for not paying enough off.

Not checking your monthly statements is asking for trouble, isn't it?

If you register your details on NatWest's website, you can check your statements online and keep track of your spending. There's no need for anyone with a pc to rely on postal statements