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Oyster Card Head Office?
sammylou100
Posts: 390 Forumite
in Motoring
Hi, does anyone know of any contact details for Oyster's head office? Preferably a phone number...
After spending HOURS on hold to the 'customer service center' (0845 330 9876) they just keep telling me they will call me back. I have been waiting since the 8th of Sept for a £300 Oyster season ticket refund and instead of refunding me they have now cancelled my pay-as-you-go card which I had credit on, leaving me with only one option - buy a new oyster and top it up in order to get home, I have NO money! Might be stranded (there is no walk option - west kensington to Finsbury park would take me about 3 days!)
They are also going to charge me a £10 admin fee for the pleasure of getting this refund! :mad:
After spending HOURS on hold to the 'customer service center' (0845 330 9876) they just keep telling me they will call me back. I have been waiting since the 8th of Sept for a £300 Oyster season ticket refund and instead of refunding me they have now cancelled my pay-as-you-go card which I had credit on, leaving me with only one option - buy a new oyster and top it up in order to get home, I have NO money! Might be stranded (there is no walk option - west kensington to Finsbury park would take me about 3 days!)
They are also going to charge me a £10 admin fee for the pleasure of getting this refund! :mad:
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