Halifax Reward Current Account Problems

D1zzy

D1zzy wrote: »

Thanks -the slowness is then probably me trying to do things I'm not allowed to do - it has to think about it before it comes back with an error message
"document contains no data"
I'll just go check if I can setup a payee on my websaver.....................

Am now able to set-up a payee & have transferred money out FP
Still unable to transfer between accounts:mad:
Still missing £100

Visit to branch in order....:rolleyes:

noh

The transfer between accounts will most likely work tomorrow morning.
I vaguely remember the same thing when I have opened new accounts.

Don't know about the missing £100 but wouldn't be surprised if that too showed up tomorrow.

Baldur

D1zzy wrote: »

Still missing £100

I was missing £1,001 in one of my new accounts yesterday, with a balance of -£1,000 being displayed - all back to normal today.

N5girl

I transferred £100 from Natwest. It appeared online within 10 mins, however I was not allowed to transfer it back for 24 hours (call centre confirmed this when I asked). This is because their system does not up date to show you that the account has moved from application stage to operational stage until the next day.

D1zzy

Baldur wrote: »

I was missing £1,001 in one of my new accounts yesterday, with a balance of -£1,000 being displayed - all back to normal today.

Aparently an error on input (putting £300 into 1 account instead of £100 into each) -which was then cancelled, meant that when the £100 was put in it went to clearing account. Much consternation in the branch who after 5 calls managed to contact the right department who have now allocated the funds to me and it should show up tomorrow.