Npower- monthly price changes- OUCH!!

mattcanary

Did you actually properly read what JoWinn stated? She can't afford to pay £401.00 every month - and who can!!(if it is actually correct). She can negotiate payments with her supplier without interest being added on to the debt. In an ideal world, she would have read her meters more regularly, but she didn't. It is in the past. Stop being so judgmental and advise what she can do moving forward, in her circumstances.
Calling her a stupid householder is totally uncalled for.

Chrysalis

YES- Of Course

my first thoughts are npower=ouch, even if some comparison sites have them cheapest they are typically not when looking at the unit prices.

nevertherless £400 a month seems way whacked, that is just insane usage even at npower prices.

So yeah first thing get a current proper reading and then start scrutinising your recent bills (which I hope you kept).

Oh and on the poll I voted yes. Reason been providers keep gaining customers things like we will set our direct debit lower so the customer moves since the direct debit is ALL they care about. Then they wait a while and increase it saying it was too low.

Instead it should be a simple published pence per unit price listed.

Also I think by default they should send out usage booklets which detail what units common appliances use, I got one from atlantic when I was disputing a recent bill with them. It was very interesting and I learnt a few things from it.

Plushchris

mattcanary wrote: »

Kim's advice is incorrect anyway. You do not lower your payments by paying in one lump sum. So as well as being offensive, she is wrong!

Much as I dont like the way she said it, Kim is correct, if the OP has arrears then paying some or all of those arrears off WILL lower her DD payments. They would have been set at £400 to pay off some of the debt, if the debt is paid off then there would be no need for the OP to pay £400 a month.

I dont agree with her on the 6 monthly bills though, its just plain stupid to bill over a six-month period, quarterly is bad enough if they over/under estimate but 6 months??