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Which address would you send to?
upsy-daisy_3
Posts: 570 Forumite
Me again! Sorry for keep posting! But...
You might remember my post about recieveing the wrong tv stand, opening a dispute with paypal etc... well seller didnt respond for 5 days to dispute so i escalated to a claim, paypal told me to send the unit back and provide tracking and id get a refund. I emailed paypal saying i couldnt afford to send it back and didnt think it fair after it being the sellers mistake that i paid, also tbh i wouldnt know how to send anything that big back. Didnt hear from paypal but yesterday got an email from the seller saying they had arranged for courier to pick it up yesterday and i needed to print out the returns address and stick it on, i already told them at the beggining i didnt have a printer so could they tell me the address and id write it on. But apparantly it needed to be the printed sheet so they cancelled the collection and arranged one with a differant courier today and gave me the address to write on. But that address is a differant one that paypal told me to post too... It looks like a business address and the one paypal said looks a residental one.
Which one should i send it too? If i send it to the business one and provide tracking will i still get refund once its signed for? Or do i send to the one paypal said? I dont want to get on the wrong side of the seller and them get arsey and refuse my refund etc. I emailed them last night just to say they had give me a differant address than paypal. I just want this to be all sorted now!!
Sorry its so long, was only meant to be a quick question lol
Thanks again for all your help x
You might remember my post about recieveing the wrong tv stand, opening a dispute with paypal etc... well seller didnt respond for 5 days to dispute so i escalated to a claim, paypal told me to send the unit back and provide tracking and id get a refund. I emailed paypal saying i couldnt afford to send it back and didnt think it fair after it being the sellers mistake that i paid, also tbh i wouldnt know how to send anything that big back. Didnt hear from paypal but yesterday got an email from the seller saying they had arranged for courier to pick it up yesterday and i needed to print out the returns address and stick it on, i already told them at the beggining i didnt have a printer so could they tell me the address and id write it on. But apparantly it needed to be the printed sheet so they cancelled the collection and arranged one with a differant courier today and gave me the address to write on. But that address is a differant one that paypal told me to post too... It looks like a business address and the one paypal said looks a residental one.
Which one should i send it too? If i send it to the business one and provide tracking will i still get refund once its signed for? Or do i send to the one paypal said? I dont want to get on the wrong side of the seller and them get arsey and refuse my refund etc. I emailed them last night just to say they had give me a differant address than paypal. I just want this to be all sorted now!!
Sorry its so long, was only meant to be a quick question lol
Thanks again for all your help x
Laugh Often, Love Much, Live Well.
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Comments
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Why not just request their contact details from ebay, pick up the phone, and ask them why the two addresses are different? It will be all sorted in no time!Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
Please help!! I need to put a label on asap as there collecting today but dont know which address to use!!Laugh Often, Love Much, Live Well.0
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upsy-daisy wrote: »Please help!! I need to put a label on asap as there collecting today but dont know which address to use!!
Use the paypal one. If you can prove delivery to the paypal address then paypal will force a refund.0 -
Thanks, thats what i was thinking. Just hope they dont be funny and cancel the collection now i pointed out to them that the addresses were differantLaugh Often, Love Much, Live Well.0
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Never use any other address than the Verified address from paypal. Your only covered if you send to that address, any other and have no claimMansion TV. Avoid at all cost's :j0
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