How to cancel the Debenhams Credit Card?

hisham

How to cancel the Debenhams Credit Card?

I cancelled Debenhams Credit Card twice in 3 months through Customer Service on Phone. The Customer Service confirmed that my credit card is cancelled and i do not receive statements but i received notice and pending payment.
I sent a letter to confirm the cancellation and a cheque for the amount to the Santander Registered address, one week past still the money is not deducted and no confirmation of cancellation.

There is no customer support email to send enquiries or cancellation. All i have to do is cancellation by phone and i have no proof that i requested cancellation. There is no email support for Debenhams Credit Card on Debenhams website.

My sincere advice never take the Debenhams credit card. I am struggling to cancel the credit card.
Similar issue happened with BT for me. When i moved home i called and cancelled the landline but after 6 months there was a deduction of money as phone bill. Luckily i have also sent an email without trusting the customer service(i had the proof of email and request confirmation on email) so i got back the money from BT after 6 months of repeated request.

Any Idea how to cancel the Debenhams Credit Card?