Bounced Direct Debit

YorksAly

Nationwide have bounced a £28 direct debit as it made me overdrawn by 12p.
I know next month they will charge me £30 for doing this.
Where do I stand?

natweststaffmember

YorksAly wrote: »

Nationwide have bounced a £28 direct debit as it made me overdrawn by 12p.
I know next month they will charge me £30 for doing this.
Where do I stand?

If this is the first time you have been charged then call them and ask them to waive it as it is a first occasion.

killer_cam

natweststaffmember wrote: »

If this is the first time you have been charged then call them and ask them to waive it as it is a first occasion.

same as this to be honest with you i know they have changed there fee's on the bounces or somthing so ask about it because aparently the fee is only £5 now

natweststaffmember

killer_cam wrote: »

same as this to be honest with you i know they have changed there fee's on the bounces or somthing so ask about it because aparently the fee is only £5 now

Poster has issue with Nationwide and NOT natwest(I think my username may have lead you to the above post).

YorksAly

Nationwide said that it was a mistake and wouldn't charge me, I still got charged. I went back in was told the manager would call back, he didn't. I went in to the branch for a third time and it finally got sorted and the charges were refunded.
Nationwide are diabolical!