Retailer charged more after sale agreed

Remby1968

cleo1299 wrote: »

A possible solution:

Would the OP have ordered the goods if they had been advertised at the increased price?

If the answer is yes, then the OP might opt to accept the goods, and accept the charges, but point out to the seller that he should not have charged the extra money without asking. If the seller is a one-man-operation struggling to make ends meet, he needs to know that what he did was against the law.

If the answer is no, then the OP should cancel the sale, explaining the reason, and tell the seller to refund the money and arrange for the goods to be collected. No need for any aggro unless the seller refuses, in which case threatening legal action would be entirely appropriate and not immoral or unhumanitarian.

Hey, thanks to everyone for their comments and advice.

As I said, the seller is the only (authorised) supplier and I would have bought the items anyway.

What pains me is that while he has taken one item he made a second charge for off his price list, the other item is still displayed at the cheaper / original / lower price.

He is a one man band, works part time, is Chairman of the class association, but at the end of the day is a trader!

What I would really like to know is exactly which piece of legislation he has contravened? Is it the Sale of Goods Act?

Once, again, Thanks in Advance

neilmcl

He's broken basic Contract law for one.

zootscoot

It is in breach of s.20 of the Consumer Protection Act 1987. This is enforceable by trading standards only as it creates a criminal penalty.

If it is found that a contract did exist at the stated price then there is an obligation to refund. The existence of the contract is not dependant upon payment but offer and acceptance. More info on offer and acceptance available here:

http://www.e-lawresources.co.uk/Offer-and-acceptance.php