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Returning a faulty camera to Dabs

So I bought a digital camera from Dabs about 9 months ago. It's developed a "lens error" fault (as per the message on the display).

I got an RMA number from Dabs and sent it back to them. Dabs shortly got in touch and said they'd received it, but they won't do anything unless I send them the "cables, software and accessories".

Well, a cable for the computer I have, software I haven't, and accessories - what accessories? The 32mb SD card that comes with it? I'm sure I chucked it out when I bought a 4gb SD card.

Anyway - question is, are Dabs entitled to demand receipt of the "cables, software and accessories" that came with the camera, in order to repair or replace the camera due to the lens error?

Many thanks in advance for any help given. :)

Comments

  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    jammin wrote: »
    Anyway - question is, are Dabs entitled to demand receipt of the "cables, software and accessories" that came with the camera, in order to repair or replace the camera due to the lens error?

    Yes...............
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
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