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my rights

jonpatgalla
Posts: 2 Newbie
bought a secondhand car bumper from an auction site,the item arrived damaged.The seller claims it must of been done in the post,he refuses to refund my £400 can anybody help.Ihave tried reasoning with him threatened the small claims procedure to no avail.help help.
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Seller is liable. Pursue him until he coughs up.0
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Was it ebay?
Did he have it insured?Please do not quote spam as this enables it to 'live on' once the spam post is removed.
If you quote me, don't forget the capital 'M'
Declutterers of the world - unite! :rotfl::rotfl:0 -
iT WAS ADVERTISED ON EBAY BUT NOT BOUGHT ON THERE.it was posted by parc elforce 24,only thing is i dont have his address.I DO HAVE HIS E MAIL AND TELEPHONE NUMBER.0
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jonpatgalla wrote: »I have tried reasoning with him threatened the small claims procedure to no avail.help help.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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How did you pay??
If by creditcard [or even paypal funded by a cc] - then chargeback [within 120 days]
IF debit card then chargeback as well
IF more than 120 days - section 75 claim on credit card
If western union - stuffed
if cheque - stuffed, but you might bre able to addfy and bank from your bank but unlikely unless you go 'legal'
cash - see western union
Only sue if he has assets and can be traced eg does he own the house he lives in etc.
Best route is to only every pay with a creditcard......0 -
If it was damaged through the post it is the sellers responsibility to claim for the damages and as it was sent through ParcelForce 24 it is covered up to £150 as standard so you could try and persue it that way.
If you paid by Paypal then you could try and claim it back through Paypal.0
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