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SAAS issues

I have only been receiving £60 a month from SAAS, despite living in student accomodation.

This was apparantly because they did not receive my parents divorce papers the first time. I then re-sent them on the 25th Sept.

On the online service provided by SAAS, it says that they transmitted information to the SLC on Oct 7th - could this be them sorting out the actual amount I am entitled to ?

I have tried phoning them, but cannot get through!
Currently in a Protected Trust Deed - 17 payments until DEBT FREE - February 2027

Comments

  • Poolie
    Poolie Posts: 1,882 Forumite
    It sounds like SAAS have reassesed your loan. SLC should be sending you paperwork and you should see what your getting shortly.

    SLC are having problems at the moment as noted in the press.
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