We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Powergen DD payments

Options
Woby_Tide
Woby_Tide Posts: 5,344 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Changed our bank a few months ago, as Powergen ignored written and telephone requests to move to new bank I eventually registered for online access to my account and changed the detail there, a couple of days after a payment. All details were accepted fine and when I check them online they show correct details and bank.

However, on the part to show previous payments, they show as taking £30 on the 15th of the month, yet checking on online banking, my new bank shows no sign of a payment around that date(or ever), and my previous account closed after the previous payment. The old bank or Powergen haven't advised of a failed payment from either source? Do I leave it and see what happens on this months payment, or just be grateful for a Powergen glitch last month?

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.