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Problems with 1899 and override from BT

Hi,

I was wondering if anyone could help me out. I am having problems calling override providers and 1899 from my BT home line. I just get an engaged tone. Have BT barred override numbers? All other landline and non-telecom 0844 numbers seem to be working fine. Very strange......... Any help would be appreciated!!!:j

Comments

  • startech
    startech Posts: 59 Forumite
    edited 15 October 2009 at 11:53PM
    Me too. Can't seem to use any 0844 overrides atm...

    //edit: working for me now.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    You have to take into account the fact that BBC2's Working Lunch programme on Thursday had a feature on override providers as a way of saving money and that heavily promoted 18185 (a sister company of 1899 and 18866). As a result, the engaged tone may well have resulted from too many people attempting to use them.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • waribai
    waribai Posts: 161 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yes, I appreciate that. It doesn't bode well for the future though!
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi folks,

    I am not aware of any issues that would prevent you from using this service via a BT landline. Heinz may well be spot on here regarding the engaged tone however if the problem persists post back and I will check it out.

    Cheers

    Shane.
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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