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Resorting to small claims

Hello all,

I am thinking of starting a small claim against an internet computer parts company.

They took my money (by BACS transfer as my credit card was blocked for a while), then cancelled my order a few days later. No refund.

They responded to emails for a while, asking for details of my account. Then they stopped responding, so I sent a recorded letter. It came back today, saying 'addressee gone away'.

The address is still on their website, WHOIS and Companies House.

Any thoughts on how to proceed?

Thanks,
nf

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