Can we cancel by letter?

Antispam

Soon as they do following it's goodbye

"The guy said he couldnt leave this quote with us to think about, he needed an answer right there & then. If we went ahead later on, teh price would rise by about £3k."

Lifeisbutadream

Some very good advice on getting rid of what sounds like a cowboy company.

If they can't get work by doing things without being underhand and sneaky then I would question the quality of their products!

In future, try going through a local magazine for a small joinery business - they can usually supply kitchens from Howdens or Magnet Trade (or many other trade kitchen places) - it will cost a fraction of the price and because they are local, you are less likely to get ripped off. You dont generally have to pay in full upfront either - possibly a deposit, but you shouldnt have to pay the whole lot like MFI or B&Q etc.

Also ask friends or neighbours for recommendations.

Fire_Fox

Please send a copy of the letter recorded delivery and keep the slip: you may need it as proof you cancelled. Sound like a shady outfit indeed.

missjennipenni

The company is DM Designs - they tried to tell us they were a "famous" company, but I am not sure of that!