Powergen ineptitude

andyhuz

MOVED FROM GAS,ELECTRICITY AND WATER
I am in dispute with Powergen regarding my electricity bill. We moved into this rented house in Feb 2001 and ever since then they have failed to bill me correctly. It has now come to the stage where they have sent me a bill for £1800 which they claim is what I owe. The problem has arisen because from the start Powergen have been billing me for Economy 10 when in fact we have Economy 7. They have now realised their mistake and have calculated the above figure as what I owe. As an added complication the opening meter reading from when we moved in cannot be assertained with any certainty because they have a different one from the one that was taken by the estate agents on changeover of tenants. I have tried to sort out the situation on more than one occasion in the past but have never succeeded in getting anyone to sort it out. I have been paying their estimated bills in the meantime but now they sent this bill.

Would I be within my rights to refuse to pay any amount unless they can prove what the meter reading was when we moved in? As it is now more than three years since then is it now too late for them to claim payment for that period?

Andy