Next week I will be a little closer to been DF

Slayerx

Well this isn't going too well I haven't had a settlement figure and when I popped into the branch today they weren't very helpful. I asked about cancelling PPI as i'm still within the cooling off period and the girl said that they would have to do it as a whole new loan and I asked why it couldn't be cancelled?

She also asked why I wanted to cancel it for the sake of a couple of quid, I said that I wanted it cancelling regardless of the change in the final figure.

I have an appointment tomorrow with the branch manager to get this resolved I hope.

southernscouser

Slayerx wrote:

Well this isn't going too well I haven't had a settlement figure and when I popped into the branch today they weren't very helpful. I asked about cancelling PPI as i'm still within the cooling off period and the girl said that they would have to do it as a whole new loan and I asked why it couldn't be cancelled?

She also asked why I wanted to cancel it for the sake of a couple of quid, I said that I wanted it cancelling regardless of the change in the final figure.

I have an appointment tomorrow with the branch manager to get this resolved I hope.

Don't let them mess you about. At the end of the day they are sales persons and they don't care whether they sell you the right product or not!

Don't back down or you'll have all of us to answer to!

**purpleprincess**

Hope you get it resolved slayerx, don't let them bully you.

Good luck!!

Slayerx

Went to see them today and it seemed the girl I spoke to yesterday was talking rubbish and as soon as I have a settlement figure I can pay it off in full. The only annoying thing was it has to be by cheque rather than a BACS transfer which means I have to send it off quick time and hope they get it.

david_hellier

Forget the ISA. Pay your cards off!

Slayerx

The cards interest free though so wouldn't it make sense to let the cash gain interest?

roversbabe

Nice one Slayerx - if the card is 0%, stick the money in an ISA, I definitely agree with you on that.

Slayerx

Well payment has gone just awaiting a letter confirming it has been paid off

Slayerx

Well its been paid off now to amend my sig minue £1,017 plus they owe me some money back as there was a slight overpayment.