Outlook keeps crashing!

carlih1

I am having a few probs with my pc, it runs of xp. I run microsoft outlook 2003 and i cannot seemc to download my emails without it crashing, i have Mcafee Internet security and antivirus.

I tried to download ccleaner and ewido from the malware/spyware removal guide but it says they cannot download.

Anyone any ideas as to why this may be happening???

Thanks

c x

netdumdum

Have you tried a full virus scan?

carlih1

Hi,

Yes i run, my mcafee, updated, then did full scan, ran, adaware, panda software and spyware doctor.

I tried to run cleanip but it wouldn't let me and crashed?

Anyone any ideas??

Carli x

Quincy_3

So have you got two Antivirus?

Panda and Mcafee?

Browntoa

can you get someone else to download the software to disk then install it from there ??

have you tried turning off all Macafee for a second to see if it still crashes ?? (turn Windows Firewall ON for a second for security while you do this)

carlih1

Hi

Panda is an antivrus i run sometimes from the internet, it does not run from my system.

When i disabled mcafee, outlook did not crash, although it is still incredably slow and i cannot delete messages as it takes about 5 minutes to delete one. I still cannot run cleanup or download ewido or ccleaner?

c x

Browntoa

your profile is an Administartor one ??

is there a particular reason you use outllook 2003 instwad of Outlook Express ??

try the registry cleaner from www.aceutilities.com , it's a free 30 day fully working trial

Browntoa

there are some updates on the Microsoft site for this software

http://www.microsoft.com/downloads/details.aspx?FamilyID=57e27a97-2db6-4654-9db6-ec7d5b4dd867&DisplayLang=en

Office 2003 Service Pack 2 (SP2)

Microsoft® Office 2003 Service Pack 2 contains significant security enhancements, in addition to stability and performance improvements. Some of the fixes included with SP2 have been previously released as separate updates. This service pack combines them into one update.

Browntoa

and also SP3

http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E&displaylang=en


this includes SP2 so you only need to download this one

Office XP Service Pack 3 (SP3) contains significant security enhancements, in addition to stability and performance improvements.

Overview

Office XP Service Pack 3 (SP3) provides the latest updates to Microsoft Office XP. SP3 contains significant security enhancements, in addition to stability and performance improvements. This service pack applies to any level of Office XP. It contains all updates included in Office XP Service Pack 1 (SP1) and Office XP Service Pack 2 (SP2), and updates released after SP2

Microsoft recommends that you use the Office Update site to determine if your computer requires this update before installing it.

Quincy_3

Why oh why does XP try to tell me I need that update (now ignored) when im a user of Office 2000 premium. :rolleyes:

But yes Browntoa could really be onto something here.

Browntoa

ooohh...just thought....if you have the office disks does it not offer a "Repair" if you put the disk in ?

make sure you export all your data safely somewhere else before doing this just in case