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HQ Hair discount code

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1246719

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  • Jo4
    Jo4 Posts: 6,839 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I ordered some GHD straighteners on 29th December and I'm still waiting for them! I emailed them last week and had a similiar email to you but not offering a refund. I have also emailed them twice this week and as yet they still haven't responded - not a happy bunny :( A courtesy email advising of the situation wouldn't go a miss.

    Hope I do not have to wait much longer as they have charged my credit card. If you do not mind me asking, have they taken payment from you?
  • Jo4
    Jo4 Posts: 6,839 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If anyone receives their GHDs could they please post here when they ordered them and when they received them? THANKS!
  • BeautyBible code still working at HQHair. Ordered some GHDs but I know I'll probably have to wait a while for them. I don't really mind waiting if I'm only paying £70 though - bargain!
  • Jo4 wrote:
    Hope I do not have to wait much longer as they have charged my credit card. If you do not mind me asking, have they taken payment from you?

    Yes, they charged my credit card the same day that I ordered them! I dont mind waiting but I'm really annoyed that they're not keeping people informed of the situation with these straighteners and also with the fact that they have ignored the emails I sent them on Wednesday & Thursday - not good customer service.
    :DThe world would be a sad place to live with no chocolate! :D
  • Jo4
    Jo4 Posts: 6,839 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes, they charged my credit card the same day that I ordered them! I dont mind waiting but I'm really annoyed that they're not keeping people informed of the situation with these straighteners and also with the fact that they have ignored the emails I sent them on Wednesday & Thursday - not good customer service.

    Have to agree with you regarding their customer service. I asked then to keep me informed but they haven't. Oh well, we will have to play the waiting game and keep each other informed of any developments.
  • Baby_A
    Baby_A Posts: 628 Forumite
    SarahG2012 wrote:
    BeautyBible code still working at HQHair. Ordered some GHDs but I know I'll probably have to wait a while for them. I don't really mind waiting if I'm only paying £70 though - bargain!

    Hi whats the beauty bible code, how much discount does it give?

    Thanks
    :j BABY A :j
  • You get 10% off your order, if you type BEAUTYBIBLE into the code box, when you are checking out


    still says 4 day stock delay on them
  • Baby_A wrote:
    Hi whats the beauty bible code, how much discount does it give?

    Thanks

    The BEAUTYBIBLE code gives you 10% discount. Also if you purchase them through Pigsback then you will also get £7.80 back! My straighteners have ended up costing me £62.20 altogether.
    :DThe world would be a sad place to live with no chocolate! :D
  • Thought you might be interested in this. I emailed HQ again today for the 3rd time and this is the reply I've just received:-

    Hello,


    Please accept my apologies for the delay with your order.


    Despite GHD informing us that we would receive our delivery on the 13/1/6 they have informed us that due to the high demand over Christmas they are sold out.


    However your order will be with you no later than the 25/1/6

    If you do not wish to wait, or require further information please contact Vicky on 0207 540 4113.

    Please accept my apologies for the delay and for any inconvenience.

    Kind Regards,

    Vicky


    I wait with baited breath and will keep you posted.
    :DThe world would be a sad place to live with no chocolate! :D
  • kylah16
    kylah16 Posts: 73 Forumite
    Jo4 wrote:
    If anyone receives their GHDs could they please post here when they ordered them and when they received them? THANKS!

    Hi I ordered my ghd straighteners (the wide salon ones) on the 5th january and they came the next day - special delivery. Hope this helps.
    I also used the beautybible code for a extra 10% off.
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